Return and Refund Policy

The Return policy explains several cases in which a customer request to process return back of the purchased product(s), and/or a refund. It is described here why their request should be allowed or disallowed. Although the cases cited here happens very rarely, these might still transpire and we need to mark what could possibly occur. We accept the returned products if the following cases are true.

1. The product ordered and received were incorrect in quantity or size or number/count or the the product itself.

2. The products were found very near to the expiry date or have already expired and can no longer be in use.

3. Merchandise was found broken or leaked or damaged.

Please remember that these cases should be detected right after opening the parcel else we assume that it happened from you, it would not hold any validity. Furthermore, one should not request a return if it is too late, we cannot advance with such cases. One should make sure that he or she does not make any changes with the delivered box, else we will not be qualified to identify the problem.

We cannot acquire the returns if a customer changes mind and returns back the items. We will not accept the returns or neither we will be able to refund the money if the address provided was wrong. If you specified the address as unfinished or false you will have to correct the address and do purchase freshly.

We examine your case and if that turns out to be in your inclination, your account will be credited with the original cost at the time of your ordering. We do not refund the handling and shipment costs that you payed while giving us the products back. Full payment can only be considered if you received nothing at your address at all.

The credit card company takes about two weeks to reflect the received amount. If you found that no refund was credited into your account after the expected duration you must talk to the concerned authorities to settle your case.